Suzuki Grand Vitara: Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Suzuki Motor Corp. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or American Suzuki Motor Corp. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
To contact American Suzuki, owners in the continental United States can call toll-free 1-800-934-0934, or write to:
American Suzuki Motor Corporation Automotive Customer Relations 3251 East Imperial Highway Brea, CA 92821-6795
For owners outside the continental United States, please refer to the distributor’s address listed in your Warranty Information booklet.
For vehicles registered for use and principally operated in Canada please contact Suzuki Canada Inc. at 1-905- 889-2677 extension 2254 or write to:
Suzuki Canada Inc. Customer Relations 100 East Beaver Creek Road Richmond Hill, On L4B 1J6
On-Board Vehicle Computers and Event Data Recorders
Your vehicle is equipped with on-board computer systems which monitor and control
several aspects of vehicle performance, including the following:
• Emission-related components and engine parame ...
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Before starting or driving
If the vehicle is involved in
a collision
it should be checked by a Dealer/
Authorised Repairer, or suitably
qualified persons, before starting or
driving. ...
If a Tire Goes Flat
It is unusual for a tire to blow out while driving, especially if the tires are
maintained properly. If air goes out of a tire, it is much more likely to leak out
slowly. But if there ever is a bl ...
Electronic traction control (ETC)
ETC operates in conjunction with Dynamic
Stability Control (DSC) and is designed to
assist when one or more wheels have lost
traction.
If a wheel loses traction, ETC will operate the
brake on tha ...