Mercedes-Benz GLK-Class: NECK-PRO head restraints
The NECK-PRO head restraints increase protection to the driver's and front passenger's head and neck. To this end, the NECK-PRO head restraints on the driver's and front-passenger seats are moved forwards and upwards in the event of a rear-end collision of a certain severity. This provides better head support.
WARNING
Do not secure any objects (e.g. coat hangers) on the NECK-PRO head restraints. Otherwise, the NECK-PRO head restraints may not function properly, or in the event of a rear-end collision may not be able offer the level of protection they are designed to provide.
WARNING
Seat or head restraint covers can cause a malfunction when the NECK-PRO head restraints are activated or when the side impact air bags or pelvis air bags are deployed, or they can prevent this completely. The NECK-PRO head restraints or side impact air bags/pelvis air bags can therefore not provide the intended protection. Do not use any seat or head restraint covers.
If the NECK-PRO head restraints have been triggered in an accident, reset the NECK-PRO head restraints on the driver’s and frontpassenger seat (). Otherwise, the additional protection will not be available in the event of another rear-end collision. You can recognize when NECK-PRO head restraints have been triggered by the fact that they have moved forwards and can no longer be adjusted.
WARNING
For your protection, drive only with properly positioned head restraints. Adjust the head restraint so that it is as close to the head as possible and the center of the head restraint supports the back of the head at eye level. This will reduce the potential for injury to the head and neck in the event of an accident or similar situation.
Problems with the occupant classification system
Problem
The indicator lamp illuminates and
remains illuminated. The person on the front-passenger seat:
has the weight of a typical adult
has been determined by the system not to be a child. ...
Resetting triggered NECK-PRO head restraints
WARNING
For safety reasons, have the NECK-PRO head restraints checked at an authorized
Mercedes-Benz Center after a rear-end collision.
WARNING
When pushing back the NECK-PRO head restr ...
See also:
Guarding against exhaust fumes
WARNING: If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Carbon monoxide is present in exhaust fumes. Ta ...
Behavior with key lock-in prevention function non-operational
- If the lock lever is turned to the rear
(“LOCK”) position with the driver’s door
open and the driver’s door is then closed
with the lock lever in that position, the
driver’s door i ...
Mirrors
Keep the inside and outside mirrors
clean and adjusted for best visibility.
Be sure to adjust the mirrors before
you start driving.
The inside mirror has day and night
positions. The night ...