GMC Terrain: How OnStar Service Works
Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn-by-Turn Navigation, and Hands-Free Calling are available on most vehicles. Not all OnStar services are available everywhere or on all vehicles. For more information, a full description of OnStar services, system limitations, and OnStar terms and conditions, see www.onstar.com (U.S.) or www.onstar.ca (Canada); contact OnStar at 1-888-4-ONSTAR (1&-888&-466&-7827) or TTY 1&-877&-248&-2080; or push to speak with an Advisor. OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.
OnStar service cannot work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar’s service. Service involving location information about the vehicle cannot work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. OnStar service may not work if the OnStar equipment is not properly installed or it has not been properly maintained. If equipment or software is added, connected, or modified, OnStar service may not work. Other problems beyond OnStar’s control may prevent service such as hills, tall buildings, tunnels, weather, electrical system design and architecture of the vehicle, damage to the vehicle in a crash, or wireless phone network congestion or jamming.
See Radio Frequency Statement on page 13‑21 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310.
Reactivation for Subsequent Owners
Push and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle. The Advisor will update vehicle records and will explain the OnStar service offers and options ...Services for People with Disabilities
Advisors provide services to help subscribers with physical disabilities and medical conditions. Push for help with: ○ Locating a gas station with an attendant to pump gas. ○ Finding ...See also:
Touch screen care
Do not use abrasive cleaners
on the
touch screen. For approved cleaning
products, contact your Dealer/
Authorised Repairer.
The touch screen and inner bezel must be kept
clean to maintain opti ...
Troubleshooting
If Windscreen Sensors blocked appears in
the information display, this indicates that the
City Safetyâ„¢ laser sensor is obstructed in
some way and cannot detect vehicles ahead of
you, which m ...
Glass Surfaces
All glass surfaces should be cleaned on a regular basis
with MOPAR Glass Cleaner or any commercial
household-type glass cleaner. Never use an abrasive type
cleaner. Use caution when cleaning the ...