Mercedes-Benz GLK-Class: Roadside Assistance - Service and vehicle operation - Introduction - Mercedes-Benz GLK-Class Owner's ManualMercedes-Benz GLK-Class: Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes(1-800-367-6372) (USA)

1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

In accordance with standard program guidelines, Roadside Assistance provides vehicle service up to a reasonable distance from the next paved road. We will make every effort to assist in a breakdown situation. However, the accessibility of your vehicle will be determined by our authorized Mercedes- Benz Service technician or the tow service provider on a case-by-case basis.

Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider.

    Maintenance
    The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals. Always have the Service and Warranty Booklet with you when you bring the ve ...

    Change of address or change of ownership
    In the event of a change of address, please send us the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assist ...

    See also:

    Incoming calls
    Press OK/MENU (or the thumb wheel on the steering wheel keypad) to answer a call, even if the infotainment system is currently in another mode (e.g., RADIO or MEDIA). Press EXIT to reject a c ...

    Redial
    1. Select the “REDIAL” menu. 2. Press the OFF hook switch . 3. Select the desired number by turning the “TUNE/TRACK/CH” dial. 4. Perform either of the following procedures. – Press the ...

    Brake booster
    If the brake booster does not operate as described in the following, have it checked by your SUBARU dealer. 1. With the engine off, depress the brake pedal several times, applying the same pe ...