Ford Escape: Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
Wrecker towing
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommen ...
Getting the services you need
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your sell ...
See also:
Service portfolio
Vehicle identification information is recorded in
the Service Portfolio by the selling dealer. The
book also includes important information
about customer care, owner issues, routine
servicing, pa ...
Audio main operation
Head unit:
The auto loudness circuit enhances the low and
high frequency ranges automatically in both
radio reception and CD playback.
PWR/Volume control:
Place the ignition switch in the ACC o ...
Wheels
If a wheel is bent, cracked or heavily corroded, it should be
replaced.
Otherwise, the tire may separate from the wheel or cause loss of
handling control.
■ Wheel selection
When replacing w ...
