Mercedes-Benz GLK-Class: Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.
In accordance with standard program guidelines, Roadside Assistance provides vehicle service up to a reasonable distance from the next paved road. We will make every effort to assist in a breakdown situation. However, the accessibility of your vehicle will be determined by our authorized Mercedes- Benz Service technician or the tow service provider on a case-by-case basis.
Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider.
Maintenance
The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals. Always have the Service and Warranty Booklet with you when you bring the ve ...Change of address or change of ownership
In the event of a change of address, please send us the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assist ...See also:
Replacement Keys
NOTE: Only keys that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a Sentry Key is programmed to a vehicle, it cannot
be programmed to any other veh ...
Loading CDs in the Changer
Your vehicle has the CD changer in
the center console.
CD-R, CD-RWdisc, and CD
compressed inMP3 andWMA will
not work in this unit. Video CDs and
DVD discs also will not work.
Do not spill an ...
Phonebook (phones with automatic phonebook download
function)
NOTE:
Phonebook commands are not available
when the vehicle is moving.
For phones that support automatic download of
the phonebook (PBAP Bluetooth profile), the
“Phonebook” command is u ...